Returns & Exchanges

At Monti Coolers, we stand behind the durability and performance of our gear. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unused cooler in its original packaging, ensuring all tags and accessories are included to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return box.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received, our team will process your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing